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Neuheiten Rowi Sculptures

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Frequently asked questions

Which type of wood do you use?

Our wood carvings are made out of maple wood. For modern figures we also use ash wood, because the grain is more visible. Figures over 40cm are also available in lime wood, stone-pine or larch and are hand carved. The figures in our shop are labelled appropriately.

How are the figures painted?

Our wood carvings are available painted with oil-based paints, graded stains, or waxed with gold.  Modern figures and nativities are also painted with water-based paints and waxed.

How are the figures measured?

The size of the figure is always measured from head to foot.  Exception: figures with flags or spears are measured from the highest point.

How can I determine the size of my Nativity figures?

Nativity sizes are based on the size of the Joseph, from which the other figures and animals then take their scale

What are the delivery times?

All articles are usually available for delivery within 7 days.  Goods that are in stock will be sent immediately.  If the article is not in stock when you order, we will inform you immediately and endeavour to deliver it as soon as possible.  On request we can split the order to speed up delivery of the items that are in stock.

How much is the shipping charge?

In Germany and Austria we use the “UPS” delivery service. Shipping costs are €12.00
For other countries shipping costs will be communicated individually for each order.  Orders with a value of over €500.00 are shipped free of charge.

What happens if I don’t like the article?

As a customer you have the right to return the article within 14 days after you receive the goods.  You do not need to give any reason for this.

How can I pay?

You can choose one of the following payment methods:  payment in advance, credit card or cash on delivery.

Personal details will remain confidential and will only be used for the execution of the order.

Can I order by telephone?

You can phone us
Monday to Friday from 9:00am-12:00 and und 2:00pm-6:00pm

Phone number: +039 0471 794569
Per E-Mail: shop@rowi.it

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Kontakt
ROWI Sculptures
di Senoner & Co

Via Meisules 56
39048 Selva Gardena (BZ)
Southtyrol - Italy
Phone
+39-0471-794569
Fax
+39-0471-771863
during business hours!
Mo-Fr - (AM 9-12 to 14-18 PM)

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